Bad Boy Biker Jewellery Biker Rings Biker Rings

Guarantee & Return Policy

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If you don't like what we have sent you let us know. We try and guarantee 100% free from defects in materials and workmanship. You may return them to us in their original condition for exchange or full refund owing to defects in materials or workmanship.

Our Return Policy:

For a full product refund or credit or exchange please return your product to us within 10 days of when you received them and in original condition. Please include a copy of the invoice you received with a note indicating what problem you think is wrong with the product, so we can improve our products and service.

Unfortunately, we cannot refund you the cost of the shipping unless there is a manufacturing defect or there was a mistake made in processing your order. Please be advised that exchanges that are not due to a manufacturing defect or order processing error will incur replacement and shipping charges. We do recommend that you return products to us insured otherwise if something happens in transit and the package doesn't get delivered we can't give you a refund.

BEFORE returning any goods, you must contact us and obtain a Goods Return Number (GRN).
No exchange or refund can be given without a GRN, please email first.

Order cancellations or changes must be made by close of the same business day you placed your order.

The address for returns is:

Bad Boy Biker Jewellery
Att: Returns
PO Box 3111 Loganholme
Brisbane Qld 4129
Australia

Important Note to ALL CUSTOMERS

The Bad Boy Biker Jewellery business is located in Queensland Australia but in order to bring you the best quality jewellery at an affordable price, our silversmiths are located overseas. This is why we offer FedEx Express shipping and this may be the only option available for higher priced jewellery shipping.

Shipping time with the post office is approx. 10-32 days and has no online tracking. FedEx Express is 100% secure and faster.

FedEx Express Insured Mail does cost a little more but is still reasonably priced with guaranteed delivery to your door. Delivery time is approximately 3-5 days and with online tracking 24/7, you can track your shipment right from our silversmiths to your door. FedEx automatically includes insurance and so a signature is required upon delivery. Deliveries cannot be made to a PO Box. Note that some destinations (eg. Darwin & country areas) may attract an additional charge above the amount listed on the website page.

Postal Service:
Delivery Time: Approximately 10 to 32 days, no online tracking.
Not available for APO/FPO addresses (Army Post Office/Fleet Post Office).
Registered post is only offered on single or combined purchases up to $100 USD worldwide.
No refunds offered on items shipped via registered post as per our refund policy.
Bad Boy is not responsible for lost or delayed items shipped via registered post.

Order Confirmation:
Please note that a signature is always required upon receipt.
We regret that packages cannot be left “at the front door” as the risk of theft with unattended parcels is just too great.

 
     

 

 


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